Technical Services

Application Development

Our development team resources have worked on projects using different approaches and different methodologies, onsite and offsite, with native resources, vendors, and contractors, offshore and here in our offices. We understand code architecture and design, best practises, the importance of rigorous adherence to standards, and how to maintain a customer focus.

Business Process / Application Optimization

Often, development teams are asked to do the improbable to cover sub-optimal business process. At InnerWork , we have the expertise to work effectively with you to make sure your processes are as logical and efficient as possible before starting down the analysis and development road. And if it's application optimization you're looking for ... that's one of our core competencies.

IT Infrastructure Management / Optimization

The best-written business application in the world can still under-perform if it isn't deployed on appropriate hardware, and then optimized for production performance.

Systems Integration

InnerWork has thousands of hours of systems integration projects under its belt. We have expertise in many legacy technologies as well as those on the bleeding edge. There isn't much that we haven't worked with at one time or another.

Call Routing

Incoming calls are identified, categorized, and routed to a group with appropriate skills / accesses based on different variables. Calls can be handled in different ways depending on how they're identified.