Products
Suitable for companies where collection activities are substantial and several collection agencies are used, Telepath assigns delinquent accounts to collection agencies using workflow management and business rules. Monitors agency progress and automatically reassigns accounts to different agencies based on customer-defined business rules.
Integrated fundamental business technologies for small / medium sized enterprises (SME’s). Includes VOIP telephony, office productivity applications (word processing, spreadsheet, presentation), email / web hosting, and web-based Enterprise Resource Planning application (inventory management, product catalogue, invoicing, general ledger / accounting, accounts receivable / payable, order management, and more).
Enterprise business event processing engine. Monitor customer events and set up responses and work flows. Application provides alerts / notification using email, surface mail, SMS, outbound dialer, and fax. Workflow logic provides management of message and document templates, including approval processing. Rules engine allows users to define different responses / messages for specific business conditions. Built-in BPEL integration for closed-loop business process monitoring and processing.
Enterprise financial management application for processing financial transactions. Can be configured to interface with multiple clearinghouses and financial institutions. Interface to query complete transaction details and history, and centralized transaction refund. Includes business rules engine, negative file capability, address verification logic, and the latest credit card specific security codes to minimize fraud. Includes extensive business rule management, and robust reporting module. Manages pre-authorized and one-time credit card payments, gift and debit card processing, virtual PIN, and various reward programs.
Designed to manage the billing validation process, this application verifies all calculations as well as presentation of data on the billing image. Compares and / or verifies sets of documents, eliminating manual effort. User-defined rules perform bill data extraction and validation, highlighting errors on a bill image. Can process thousands of bills per hour, reducing billing to mail time., and increasing accuracy, reducing expensive billing related calls into your call centers.