E-Commerce Applications

InnerWork specializes in traditional DTMF and Voice Recognition based IVRs, with strong back-end system integration capabilities. We have developed and maintained billing inquiries, payments, provisioning, invoice requests, appointment scheduling, ordering, and many other self-service functions.

InnerWork has implemented many e-business applications for telecom providers, insurance companies, and manufacturing firms, including sales, servicing, and order inquiry and tracking. Some of these applications are used by customers, dealers, and retailers across the country. High profile, mission critical, and highly automated, these e-biz applications have helped our partners to achieve their business goals.